Main Page

This wiki is maintained by the Research Technologies group of Texas A&M Technology Services, in support of the Division of Research. It is for internal use — you must log in to view or edit content, except for certain pages marked as public. User accounts are currently restricted to the "RTS" context of Active Directory.

Contact a sysadmin if you need additional pages whitelisted. Please read the Wiki Editing Policy before making changes!

Do you need help?

If you are a Texas A&M DOR-supported user that needs help, please send an email to support@vpr.tamu.edu for desktop support or webapp@vpr.tamu.edu for issues with division-maintained websites.

Support coverage is always available during university business hours. Sending an email to the general addresses will guarantee that you receive support as quickly as possible. If you email individuals, they may or may not be in the office and this may delay a response to your request.

Many division-maintained websites include a help feature that will submit a support request. If the website does not have a help feature, please email webapp support.

Table of Contents

Disaster Recovery

Ensuring the ability to resume IT operations in the event of a disaster.

---

Wiki contents

• Administration — Sysadmin Notes
  • our servers — view as a category listing, table, or browser; to add one, use the server form
  • our web sites — view as a category listing, table, or browser; to add one, use the virtual host form
  • our applications — view as a category listing
  • our deployed content management systems — CMS
  • our network switches — view as a category listing, table, or browser; to add one, use the network switch form
  • our network storage equipment — view as a category listing, table, or browser; to add one, use the network storage form

• HowTo — Admins/Developers - Need to know how to do something? Click here.
• Policies and Risk Management
• Controls - Migration of Policies into Control Catalog

See all categories, templates, or semantic properties in use on this wiki.

Other support sites

• RequestTracker support ticket system